jkta7's Privacy Policy

1 What Information We Collect

We collect various types of information to provide services on the jkta7 platform. This information comes primarily from two sources — what you provide directly and what is generated automatically while you use the platform.

1.1 Information You Provide Directly

• Full name, date of birth, and gender
• Email address and mobile number
• Username and password (in encrypted form)
• Address and residence details
• National ID card or passport number (for KYC verification)
• Information linked to your payment method (bKash, Nagad, or Rocket number)

1.2 Automatically Collected Information

• IP address and geographic location (up to city level)
• Device type, operating system, and browser information
• Session duration, click patterns, and navigation history
• Transaction history (deposit, withdrawal, and betting records)
• Game play history and preference data
• Data obtained from cookies and similar tracking technologies

2 Purpose of Using Information

jkta7 uses your information only for specific, lawful, and transparent purposes. Once the relevant purpose is fulfilled, information that is no longer needed is securely deleted.

2.1 Service Operation & Improvement

• Managing account creation, administration, and login processes
• Processing deposits, withdrawals, and bonuses
• Operating gaming services and betting activities
• Monitoring and improving platform performance
• Identifying and resolving technical issues

2.2 Security & Fraud Prevention

• Detecting unauthorized access to accounts
• Preventing fraud, money laundering, and deceptive activities
• Age verification (KYC process)
• Preventing multiple accounts or system abuse

2.3 Communication & Customer Support

• Facilitating communication with the 24/7 support team
• Transaction notifications and confirmations
• Sending important account updates and security alerts
• Resolving complaints and issues

2.4 Personalized Experience

Based on your gaming preferences and behavior, we may present relevant game recommendations and offers to you. No sensitive information is used in this process.

3 Information Storage & Security

jkta7 follows industry-standard technologies and processes to protect your information. We believe that the security of your data is the core foundation of a trustworthy platform.

3.1 Technical Security Measures

• SSL/TLS Encryption: All communication between you and our servers is encrypted during platform access and transactions.
• Database Encryption: Stored sensitive information (passwords, payment data) is kept in encrypted form.
• Firewall & Anti-DDoS: Our infrastructure is protected by robust network security layers.
• Two-Factor Authentication (2FA): An additional verification layer is available to protect your account.

3.2 Administrative Security Measures

• Only authorized staff have access to specific information (principle of least privilege)
• Regular data protection training is provided to staff
• Security audits and vulnerability assessments are conducted regularly
• A rapid response protocol exists in the event of a data breach

4 Sharing Information with Third Parties

jkta7 does not sell your personal information to third parties for commercial purposes. However, sharing limited information may be necessary in specific circumstances.

4.1 Cases Where Information Is Shared

• Payment Processors: Necessary information is exchanged with bKash, Nagad, and Rocket to complete transactions.
• Game Software Providers: Anonymized session data may be shared with applicable technology partners (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, etc.) for game operation.
• IT & Cloud Service Providers: Technology providers that support platform operations, who are bound by strict confidentiality agreements.
• Legal Authorities: Information may be required to be provided under court orders or regulatory authority directives in accordance with applicable laws or regulations.

4.2 When Information Is Not Shared

• Your personal identity is not shared with marketing or advertising companies
• Information is not sold or transferred to other online gaming platforms
• Detailed information about your transactions or gaming history is not given to any third party without your consent

When sharing information with third parties, we ensure that the relevant party applies data protection measures equivalent to or higher than those of jkta7.

5 Cookies & Tracking Technologies

The jkta7 website and app use cookies and similar tracking technologies. These help improve your experience and ensure the proper functioning of the platform.

5.1 Types and Purposes of Cookies

• Essential Cookies: Necessary for maintaining login sessions, storing security tokens, and running core functionality.
• Functionality Cookies: Remember your language preferences, game settings, and display preferences.
• Analytics Cookies: Used to analyze platform usage patterns and improve service quality.
• Security Cookies: Help detect fraud and unauthorized access.

5.2 Cookie Control

You can control or disable cookies other than essential cookies from your browser settings. However, disabling some cookies may limit certain features of the platform. Instructions for disabling cookies can be found in your browser's help section.

6 Payment Information Security

Information related to financial transactions is the most sensitive data we hold. jkta7 takes special care to protect this information.

6.1 Payment Methods

The payment methods currently accepted at jkta7 are: bKash, Nagad, and Rocket. During transactions via each of these methods, your mobile wallet number is transmitted through an encrypted channel. Note that Rocket is the mobile wallet service of Dutch-Bangla Bank.

6.2 Use of Transaction Information

• Your payment information is used only for processing and verifying transactions
• Transaction records are retained for a set period for accounting and legal compliance purposes
• Suspicious transactions are monitored automatically and account verification is carried out if needed
• The minimum deposit amount is ৳300 and the minimum withdrawal amount is ৳800

7 User Rights

jkta7 respects your data protection rights. You may exercise the following rights.

7.1 Right to Access Information

You can find out at any time what information we hold about you. To do so, email [email protected].

7.2 Right to Correct Information

You have the right to correct any inaccurate or incomplete information in your profile. This can be done through account settings or by contacting the support team.

7.3 Right to Delete Information

Except for information that must be retained to meet legal obligations, you may request that your personal information be deleted after your account is closed.

7.4 Right to Object to Processing

You may object at any time to optional processes such as marketing communications or personalized recommendations.

7.5 Right to Data Portability

You can receive your account information in a structured, readable format if you wish. Submit this request to the support team.

To exercise any right, write to [email protected] or contact us via live chat. We will respond as quickly as possible after appropriate verification.

8 Account Verification (KYC)

As a responsible platform, jkta7 operates an account verification process (Know Your Customer — KYC). This ensures the security of your account and helps prevent fraud.

8.1 KYC Requirements

• Identity verification may be required before your first significant withdrawal
• A photo of your National ID card (NID), passport, or driving licence may be required
• A screenshot may be requested to verify ownership of the payment method
• Age verification — jkta7 is only for individuals aged 21 or older

8.2 Protection of KYC Information

Documents submitted for KYC verification are treated as highly sensitive. They are stored in specially encrypted storage, accessed only by a limited number of staff, and deleted within a set period after verification is complete (unless retention is required for legal reasons).

9 Data Retention Period

jkta7 does not store your information beyond the period required. Different retention policies apply to different types of information.

9.1 Active Account Information

Your profile information, transaction records, and gaming history are retained for as long as your account remains active. This is necessary for service delivery and dispute resolution.

9.2 Information After Account Closure

• Financial transaction records are retained for the period required by legal obligations
• Fraud prevention-related information may be kept for the applicable period
• KYC documents are kept for a limited time after verification is complete
• Remaining personal information is deleted as soon as possible after account closure

9.3 Backup Systems

Information may be temporarily present in operational backups, but these are deleted on scheduled cycles and are not accessible for active use.

10 Minor Protection

jkta7 strictly provides services only to individuals aged 21 or older. We do not knowingly collect data from minors.

• The registration process includes an age verification step
• Age is confirmed during KYC verification
• If we become aware that a minor's information has been collected, that account is immediately closed and the associated information is deleted
• If a parent or guardian discovers that their minor child has created an account on jkta7, please notify us immediately at [email protected]

11 Privacy Policy Changes

jkta7 reserves the right to update this privacy policy due to business needs, legal changes, or technical updates.

• We will send a notification to your registered email before any significant changes to the policy
• The effective date of the updated policy will be stated at the top of the page under the "Last Updated" section
• Continued use of the platform after changes are made will be considered acceptance of the new policy
• If you object to the changes, you may request to close your account

12 Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact jkta7.

• Email: [email protected]
• Live Chat: Support is available 24/7 in Bengali and English

We take all privacy-related requests seriously and will try to respond as quickly as possible.